Tigo Family Care Insurance

Tigo Family Care Insurance

Tigo Family Care Insurance – offered to you for being loyal to Tigo

The loss of a family member often places a heavy financial burden on a family. What if you could get help in time of need for free, just for being a Tigo customer?

If you are a Tigo prepaid customer, Tigo offers you and one family member a life insurance for free. Tigo has partnered with Vanguard Life to offer Tigo Family Care Insurance to customers for being loyal to Tigo. All you need to do is to register at any of our nationwide customer service centers (CSC) and then keep using Tigo for your calls and texting - your airtime usage in one month determines life insurance cover in the following month.

Tigo Family Care Insurance gives peace of mind. We want to make it as simple as possible for our customers so we’ve cut the waiting period: policy is active the first day of the month following enrolment. We don’t require any complicated forms or medical examinations, the only thing you need to remember is the more you talk and text on Tigo, the more free insurance cover you earn. Use more Tigo, get more insurance!

The insurance is a life insurance, meaning that claims can be made in the event of death. Terms and conditions are simple and clear and can be found on our website. The process for making a claim is easy and fast. Click here [hyperlink to brochure] for more information on Terms and Conditions and the Claim process.

Value of the insurance:

Use at least this much Tigo airtime in a month	Get this much cover for you and a family member for free!
GH¢5	GH¢200
GH¢10	GH¢400
GH¢15	GH¢600
GH¢25	GH¢800
GH¢40	GH¢1,000

Q. Where do I register?
A. Sign up at any Tigo Customer Service Centre in Ghana. You can register for the insurance for you and one family member of your choice. The insured must be healthy and between 18-69 years old.

Q. How do I claim?
A. If an insured person passes away, the beneficiary/insured person can SMS “CLAIM” to 027-2000007. A friendly agent from MicroEnsure will call you back to assist.

Q. What does the insurance cover?
A. Tigo Family Care Insurance means that if you or your registered family member were to pass away, your family will receive money (cheque) in time of need.

Q. How long is the insurance valid?
A. The insurance is renewed every month based on how much you have used Tigo the previous month.

Q. Does the insurance accumulate?
A. It does not accumulate. Insurance cover changes each month, based on how much you use Tigo.

Q. What do I have to do to keep the insurance?
A. Keep using the Tigo network when talking and texting. Use more Tigo, get more insurance!

Q. How many family members can I register?
A. The insurance is for the Tigo customer and one additional family member. You can choose to sign up either your mother/father, sister/brother, wife/husband or daughter/son.

Buy life insurance with Tigo Postpaid

Tigo has launched “Tigo Family Care Insurance” to great success, since December 2010. On demand Tigo now offers all postpaid customers the opportunity to buy a high quality life insurance and simply renew it monthly by payment on postpaid bill.

Tigo Family Care Insurance for postpaid customers is the most affordable, convenient, reliable insurance policy in Ghana. The beauty of this offering is that we offer our postpaid customers the choice to select the package that best suits their needs with insurance cover for themselves and one other family member for various levels of insurance ranging from GHC 500 – 2,000.

Tigo’s vision for the insurance product is to help all its customers have insurance cover. As such, with the Tigo insurance, the postpaid customer pays an extremely low premium – much lower than other products on the market. From our market research, our customers expressed interest in new products that meet a core need and the insurance product for our valuable postpaid customers is in direct response to the needs expressed by several of our customer.

The insurance is a life insurance, meaning that claims can be made in the event of death. Terms and conditions are simple and clear and can be found on our website. The process for making a claim is easy and fast.